Return & Replacement Policy

Effective Date: July 21, 2024
Website: www.stillhelp.com
Contact Email: support@stillhelp.com

1. Digital Products – No Return / Replacement Policy

All digital products sold on www.stillhelp.com, including courses, eBooks, downloadable resources, webinar recordings, and digital tools, are non-returnable and non-replaceable once delivered or accessed.
Due to the nature of digital content, we cannot accept returns, offer replacements, or provide refunds once the product has been delivered, accessed, or downloaded.

2. Services – Mentorship & Spiritual Guidance

Our mentorship sessions, webinars, and spiritual guidance services are delivered either live or through scheduled consultations. Once these services have been rendered, they are considered final and non-refundable.
However, we may reschedule sessions under reasonable circumstances. Please contact us at support@stillhelp.com if you need to reschedule.

3. Exceptional Refund Requests

Refunds may only be considered under the following specific conditions:

You purchased the same product twice by mistake (duplicate purchase).
The product was never delivered or was technically inaccessible despite support efforts.
You were charged incorrectly due to a payment gateway issue.

If you believe your case qualifies, please contact us at support@stillhelp.com within 7 days of purchase with proof of the issue.

4. Physical Products (if applicable)

Currently, www.stillhelp.com primarily deals in digital and educational content. If we offer any physical products in the future, a separate return policy will be provided at the time of purchase.

5. How to Request Support

To raise any concerns about your order or service, please email:
support@stillhelp.com
Include:

Your full name
Order ID or transaction details
A clear description of the issue

6. Policy Changes

We reserve the right to modify this Return & Replacement Policy at any time. Any updates will be published on this page with a revised date.

Contact Us

For questions related to returns, refunds, or replacements, please contact us:
support@stillhelp.com